A wonderful staff so far. From the ER nurses to the surgeons all the way down to the maintenance man. Very friendly, very concerned and very efficient. They have taken such good care of me and made me feel secure.
Worst experience ever. Thankfully, we have not had many trips to the ER, but will not be back to this one by choice. My husband was brought by ambulance after an episode where he hit his head. The aid who took him for a scan never said a word and acted like she was pissed off to be there. Never talked to a doctor, except to have one stick his head in for 15 seconds literally to say a discharge nurse would be in. Never asked what happened up to my husband hitting his head. My husband was still disoriented, we wanted to know if it was a heart problem, choking or what? The only friendly one there was the registration lady. But even then, the nurse/aid , she never introduced herself, who didn't act professional or look professional, interrupted her to check a monitor without inquiring about my husband's status. The discharge nurse came in, had him sign papers, but gave no instructions except he had a concussion and here's a prescription for Naproxin. At 12:40am, thanks. Nice you have a sign that states the ER is not affiliated with Baptist Floyd. Don't know where you found these "Employees", but might want to look into a major overhaul.
The nurse's that were supposed to be taking care of me were VERY RUDE. I wish so much that I would have had my baby boy somewhere else! It was a horrible experience that I wouldn't wish on anyone.
I worked at this hospital for 8yrs and was bullied out. (jealousy) they talked about what I wore, how I talked and I left. Cut throat people in management. No diversity, the ER is a joke!!! Good luck going to this hospital
An unbiased review from an Ivy league trained physician (myself): Baptist Health Floyd has become a shining example of a big bureaucratic healthcare "system" whose objective is to keep you in the system. In the absence of physician involvement, it is largely nurse driven. The staff seems to care little about cost containment and/or efficiency. Things that should take minutes can take half a day, extending admissions and inflating the bill. When your insurance rates continue to spiral out of control, look no further than bloated inefficient systems such as this. Meanwhile, they will continue to increase the number of "administrators" (but not doctors), their pay, and build new state of the art wings.
Baptist Health Floyd is a US Hospital based in New Albany, Indiana. Baptist Health Floyd is located at 1850 State St, New Albany, IN 47150, USA.
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