I had them come out to repair a leak in the basement. They provide a lifetime warranty. So they did the work but it still leaked. I called and they scheduled a date to come back. After not showing up with no follow up call I had to call them back several times. Finally they came out and indicated the epoxy was mixed incorrectly and they'd be back in 4 days to fix it. Again they did not show up and no phone call. I've called multiple times and no response. AT this point I left a voice mail asking for my money back. No response. I would not recommend them for any work as they do not show up and do not follow up. Basically a lifetime warranty is worthless when you can't get them back. Bad work, don't stand behind it and total lack of respect for the customer. Worthless.
Before I sold my house I had a leak in foundation. I can honestly say, they repaired my issue and provided a life time warranty and did a fantastic job. Professional, quick, great service and affordable, I highly recommend!
General Waterproofing is a US General Contractor based in New Albany, Indiana. General Waterproofing is located at 5505 Grant Line Rd, New Albany, IN 47150, USA.
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