They have been amazing in every aspect. I can't speak highly enough about their customer service and communication skills. I also found them to be very trustworthy and very upfront with me. I ave had work done at 3 other local body shops over the past decade. Now that I have discovered this place, I'll never go anywhere else.
Huge place! They definitely get a lot of business. Customer service could be better! Had an estimate done on my damaged vehicle and nothing was explained to me. Took my business elsewhere due to this.
My experience with this place was awful. My car stopped working, I'd always heard great things about this place, so I had my car towed here on Thursday. As of this Tuesday, they have not figured out the problem. I have called two times a day trying to get SOME information, all I get is "we can't find the problem". So today I asked if I should take my car and business somewhere else and they said "probably." I do not understand why it took almost 5 days to tell me that they can't fix it. Not to mention not understanding why they don't want to fix it, or just don't have the mental capability to figure it out. The car still does not run.
Cars are lifelines nowadays, and being without mine for almost a week with NO answers is unacceptable. I do not recommend this place. I now have to have it towed somewhere else and start this process all over again.
Best place in town for auto repairs
Car was towed here after a wreck. Worked with my insurance to get everything sorted. We're very curious and responsive in the phone.
I'm shocked to see any negative reviews about this place. I am currently dealing with them for the 2nd time. Once for my daughters car, and now my own.
Kahl S Body Shop is a US Car Repair based in New Albany, Indiana. Kahl S Body Shop is located at 2801 Mt Tabor Rd, New Albany, IN 47150, USA.
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